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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Sometimes customers need a report where they can check usage stats like for example.

      • Which teams, groups, or users are using Jira in a usage percentage
      • Are there inactive boards?
      • Collaboration stats
      • Most worked projects, etc
      • Who is using system and when. This would be to justify use of system to management. Would like to show numbers as to how many are actually using the system.

       

      Original Description

      Would like to collect and display usage statistics. Who is using system and when. This would be to justify use of system to management. Would like to show numbers as to how many are actually using the system.

      5/7/09 Here is an example of a script used to create statistics information on confluence users:
      There are no access_logs for confluence. However searching the apache access_log on the proxy shows following for september:
      grep '\/confluence\/login\.action' fchssl-access_log.1|wc -l
      4633

      There may be a combination of GET and POST with login for Confluence.
      Thus one would have to cut count about in half.
      grep 'GET' temp.txt|wc -l
      2662

      For jira, it appears that we could get login stats - ie. how many login - by counting number of calles to login.jsp in the access log for tomcat.
      grep '\/jira\/login\.jsp' access_log.2008-05-*|wc -l
      4564

      Ideally we could get statistics from a table with a sql statement such as :
      select count(distinct(username)), to_char(calltime,'Mon YYYY')
      from apache_access
      where calltime>to_date('1-01-2009','MM-DD-YYYY')
      and responsecode not in (302,404)
      group by to_char(calltime,'Mon YYYY')

      So, we'd be recording call-time, username, response code (http response code for call), etc. If there were other types of calls that the site allows, such as calls to perl or php routines or python, etc., you could have a 'url' column, and add to the query a select on the type of ur.
      Example:
      ...
      and url like '%.php%'
      ...
      Sample Output:
      587 Apr 2009
      1480 Feb 2009
      1500 Jan 2009
      1459 Mar 2009

      and responsecode not in (302,404)

            [JRACLOUD-15907] collect and display usage statistics

            intersol_old added a comment -

            I hope that this will be reconsidered at some point, or at least to enable voting for closed tickets. it does really make sense and also prevents opening of new duplicate tickets.

            At this point there is something that does solve the problem to a limited extend, it's called Java Melody which provides some interesting statistics and metrics regarding usage over time.

            https://marketplace.atlassian.com/plugins/net.bull.javamelody

            intersol_old added a comment - I hope that this will be reconsidered at some point, or at least to enable voting for closed tickets. it does really make sense and also prevents opening of new duplicate tickets. At this point there is something that does solve the problem to a limited extend, it's called Java Melody which provides some interesting statistics and metrics regarding usage over time. https://marketplace.atlassian.com/plugins/net.bull.javamelody

            Hi,

            This is a bulk update to specific issues in the JIRA (JRA) project

            As part of an effort to ensure we are transparent about the JIRA issues on jira.atlassian.com, we have decided to resolve those that have been open for multiple years with minimal activity and with a low number of votes. In light of the fact that JIRA is rapidly changing and that this issue may not be a valid request any longer, we will be resolving it today.

            Votes are not the only metric that we use to determine the requests that are implemented, however they do factor in to our decision making process. We have decided that the combination of this issue being open for a long period of time, and it's low number of votes means that we are unlikely to implement it. If you would like thoughts on how we use jira.atlassian.com, please see: https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com

            If you have believe this issue is still relevant, please comment on the issue and we will respond. We are watching all these issues that we bulk close.

            Best regards
            Josh Devenny and Roy Krishna
            JIRA Product Management

            Josh Devenny added a comment - Hi, This is a bulk update to specific issues in the JIRA (JRA) project As part of an effort to ensure we are transparent about the JIRA issues on jira.atlassian.com, we have decided to resolve those that have been open for multiple years with minimal activity and with a low number of votes. In light of the fact that JIRA is rapidly changing and that this issue may not be a valid request any longer, we will be resolving it today. Votes are not the only metric that we use to determine the requests that are implemented, however they do factor in to our decision making process. We have decided that the combination of this issue being open for a long period of time, and it's low number of votes means that we are unlikely to implement it. If you would like thoughts on how we use jira.atlassian.com, please see: https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com If you have believe this issue is still relevant, please comment on the issue and we will respond. We are watching all these issues that we bulk close. Best regards Josh Devenny and Roy Krishna JIRA Product Management

            So, any advances on this??? When can we have a good and solid view inside the JIRA presenting active users and some statistics on previous usage???

            Will it be in the 3.13.5 ?

            //Michael

            Michael Friman added a comment - So, any advances on this??? When can we have a good and solid view inside the JIRA presenting active users and some statistics on previous usage??? Will it be in the 3.13.5 ? //Michael

            Being able to see whos online and last login information would be good, but more valuable is being able to display and interrogate a list of pages and news and who has updated them.

            For example, being able to select a month and look at all the user edits and views. Something simliar to the list of 10 people who contributed most in the global statistics in the admin console. But rather the showing just 10 showing everything.

            Linden Hocking added a comment - Being able to see whos online and last login information would be good, but more valuable is being able to display and interrogate a list of pages and news and who has updated them. For example, being able to select a month and look at all the user edits and views. Something simliar to the list of 10 people who contributed most in the global statistics in the admin console. But rather the showing just 10 showing everything.

            AntonA added a comment -

            Hi Charlie,

            Would the linked issues cover the functionality that you are after? If so, please vote for them and add yourself as a watcher to them.

            If not, please escribe in more details the statistics you would like JIRA to track.

            Please let me know what you think, as it greatly helps us if we conglomerate feature requests, as this allows us to better understand the popularity of each request.

            Cheers,
            Anton

            AntonA added a comment - Hi Charlie, Would the linked issues cover the functionality that you are after? If so, please vote for them and add yourself as a watcher to them. If not, please escribe in more details the statistics you would like JIRA to track. Please let me know what you think, as it greatly helps us if we conglomerate feature requests, as this allows us to better understand the popularity of each request. Cheers, Anton

              Unassigned Unassigned
              80d0bff2f7e4 Charlie Smith
              Votes:
              26 Vote for this issue
              Watchers:
              29 Start watching this issue

                Created:
                Updated: