Dear Atlassian team,

I kindly ask you to take this issue under consideration again. You have built a powerful, but also complex environment, in which managing of groups is a central aspect to create and keep control over rights, permissions and license usage across a multitude of products, projects, spaces and so on. In order to manage this, it is necessary to be able to manage groups, so creation, reordering, renaming and deletion of groups. Right now, deleting the wrong group can render whole spaces in Confluence unusable. (Page restriction on landing page of a confluence space set to that group, deletion of group leads to "ghost restriction" that cannot be removed by user or admin and hides the complete space with all pages from any kind of access, only solveable by cotnacting Support.)

Unless you identify and solve any issue regarding these permission management topics - which I assume isn't easy - giving your users and admins the option to at least see each and every usage of a user group is essential.

Regards

Michel Kangro

Dear Atlassian Team,

with regards to group usage for the Cloud environment:

please consider at least to implement the group usage as it is in Jira Server/DC. I am referring to this setting: 

• see picture under purpose heading: https://confluence.atlassian.com/jirakb/how-to-identify-group-usage-in-jira-441221524.html

This still lacks the option to see, where a group has project roles but would definitely be a good first step to make it a bit easier for customers to identify group usage in the Cloud. 

In Jira Cloud the only way for customers to currently identify group usage to some extend is through the REST API, as SQL is not an option in the Cloud. Or Atlassian Support is kind enough to execute the SQL Statements...

But in my opinion utilizing the REST API ( through curl or a Python Script) shouldn't be the first step for customers/admins that they need to rely on. It would be better if there would be at least some fundamental reporting features through the GUI for group usage. (perhaps in Atlassian Administration > groups > open a group > three dots > show group usage). 

Kind regards,

Christian Winter 

I couldn't find a separate ticket for Confluence group usage, so I'd suggest adding usage within that product on this same ticket. If there is a separate ticket, please share the link (and link it to this ticket) so I can vote on that one as well!

Yeah we do quarterly group audits so we just have the extra step in the documentation to open a ticket with Atlassian since we are unable to access groups ourselves. Just saying, it would definitely reduce the number of tickets you folks receive if you implement something to give us access to this. Happy customers = more recommendations to others. 

+1

I have been working on an ongoing group cleanup effort within my instance. It would be so helpful to not have to open a support ticket with Atlassian every time I need up-to-date group usage data. A mechanism within the UI to view/export group usage would be beyond helpful. This ticket is a decade old, but I really hope this is something that can be prioritized. Especially since the data is easy enough for the Atlassian support folks to gather when requested. I'd think it'd be just as straight forward to display with the admin console UI.

Ok, so after 10 years we're still in the phase gathering interests and it says: "This suggestion needs more unique domain votes and comments before being reviewed by our team." - just out of curiosity, how many we're still lacking? 🙄

+1

+1

To be honest I was shocked to find this was not available. Without having this it makes user and group management extremely labourious.

I think this should be a core feature - again I'm a bit shocked it isn't already available!

+1 would be very useful.