[JSDSERVER-829] Adding Comments - more comment visiblity options instead of just being restricted to 2 options - Create and track feature requests for Atlassian products.

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Details

Type: Suggestion
Status: Future Consideration (View Workflow)
Resolution: Unresolved
Fix Version/s: None
Component/s: Issue View, Licensing & Permissions
Labels:
- JSD
- V2.02
- affects-cloud
- affects-server
- sdt

UIS:
88
Support reference count:
31
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

Atlassian Update – 29 December 2022

Hi everyone,

Thank you for your engagement with this suggestion.

After reviewing this ticket we have decided not to consider it at this point in time. We are currently focused on delivering items on the Jira Service Management Data Center public roadmap, which you can view here. We will review this suggestion again in the future, so please continue to vote and watch the ticket, and leave comments if you have particular use cases that you would like to see supported in JSM Data Center.

Kind regards,

Charlie Marriott

Jira Service Management, Data Center & Server

Hi,

I would still like to be able to select from a drop down to hide a comment based on Project Roles with or without JSD being enabled. Only having two options (Internal, Customer) is not enough.

Thanks
Darren

Attachments

Issue Links

is duplicated by

JSDSERVER-1020 There is no way to restrict internal comments by role or group

Closed

JSDSERVER-2341 Allow Internal Comments to be Restricted

Closed

JSDSERVER-2346 As an admin , allow to set default "Comment Viewable by" in project level

Closed

JSDSERVER-2943 Ability to decide the comment security per Service Desk project

Closed

JSDSERVER-3688 More fine-grained comment visibility settings

Closed

is related to

JSDSERVER-1019 User automatically becomes collaborator by browse project permission

Gathering Impact

JSDSERVER-2078 As an Admin I'd like to restrict the issue comments from other SD users

Closed

JSDSERVER-2346 As an admin , allow to set default "Comment Viewable by" in project level

Closed

JSDSERVER-2943 Ability to decide the comment security per Service Desk project

Closed

TESLA-701 Loading...

relates to

JSDSERVER-3392 Restrict internal comments to only users listed in project roles

Gathering Interest

JSDCLOUD-829 Adding Comments - more comment visibility options instead of just being restricted to 2 options

Future Consideration

mentioned in: Page Loading...; Page Loading...; Page Loading...

(5 is related to, 2 relates to, 3 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Darren Pegg

Votes:: 354 Vote for this issue

Watchers:: 188 Start watching this issue

Dates

Created:: 18/Sep/2014 3:39 PM

Updated:: 13/Mar/2023 2:07 AM