Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-829

Adding Comments - more comment visibility options instead of just being restricted to 2 options

    XMLWordPrintable

Details

    • 267
    • 43
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.


      Update from 19th September, 2022

      Hi all, 

      Thanks for your interest here. This is not something that we will review later but don't have the resources to solve in the short- to medium-term. 

      I'll provide updates every three to six months to keep you posted. 

      Sorry we can't do this right now, other initiatives have taken priority. 

       

      Best regards,

       

      Jehan Gonsalkorale

      Product Manager, Jira Service Management


      Hi,

      I would still like to be able to select from a drop down to hide a comment based on Project Roles with or without JSD being enabled. Only having two options (Internal, Customer) is not enough.

      Thanks
      Darren

      Attachments

        Issue Links

          Activity

            People

              a620038e6229 Jehan Gonsalkorale
              4a5ad1aa092a Darren Pegg
              Votes:
              299 Vote for this issue
              Watchers:
              187 Start watching this issue

              Dates

                Created:
                Updated: