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  1. Jira Service Management Cloud
  2. JSDCLOUD-2943

Ability to decide the comment security per Service Desk project

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      JIRA Service Desk 2+ introduced a new way for restricting comments. This will not work in all Service Desk scenarios.

      It would be great to choose per project if i want to use:

      • Role / Group based comment security like in all other JIRA projects
      • New Service Desk comment security (to customer / internal)

      In booth cases i want to have the add attachment feature (JSD-610).

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          duplicates

          Suggestion - JSDCLOUD-829 Adding Comments - more comment visibility options instead of just being restricted to 2 options

          • Future Consideration
          is related to

          Suggestion - JSDSERVER-2943 Ability to decide the comment security per Service Desk project

          • Closed
          relates to

          Suggestion - JSDCLOUD-829 Adding Comments - more comment visibility options instead of just being restricted to 2 options

          • Future Consideration

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              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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