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  1. Jira Service Management Cloud
  2. JSDCLOUD-2943

Ability to decide the comment security per Service Desk project

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      JIRA Service Desk 2+ introduced a new way for restricting comments. This will not work in all Service Desk scenarios.

      It would be great to choose per project if i want to use:

      • Role / Group based comment security like in all other JIRA projects
      • New Service Desk comment security (to customer / internal)

      In booth cases i want to have the add attachment feature (JSD-610).

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            [JSDCLOUD-2943] Ability to decide the comment security per Service Desk project

            Matthew McMahon (Inactive) added a comment -

            Hi te@airberlin.com

            Thank you for your report.

            This is a duplicate of JSD-829 as therefore I would recommend adding your scenario to that issue, voting and watching for updates.

            Regards
            Matt
            JIRA Service Desk developer

            Matthew McMahon (Inactive) added a comment - Hi te@airberlin.com Thank you for your report. This is a duplicate of JSD-829 as therefore I would recommend adding your scenario to that issue, voting and watching for updates. Regards Matt JIRA Service Desk developer

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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