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  1. Jira Service Management Data Center
  2. JSDSERVER-2943

Ability to decide the comment security per Service Desk project

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      JIRA Service Desk 2+ introduced a new way for restricting comments. This will not work in all Service Desk scenarios.

      It would be great to choose per project if i want to use:

      • Role / Group based comment security like in all other JIRA projects
      • New Service Desk comment security (to customer / internal)

      In booth cases i want to have the add attachment feature (JSD-610).

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          duplicates

          Suggestion - JSDSERVER-829 Adding Comments - more comment visiblity options instead of just being restricted to 2 options

          • Future Consideration
          relates to

          Suggestion - JSDCLOUD-2943 Ability to decide the comment security per Service Desk project

          • Closed

          Suggestion - JSDSERVER-829 Adding Comments - more comment visiblity options instead of just being restricted to 2 options

          • Future Consideration

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              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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