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  1. Jira Service Management Data Center
  2. JSDSERVER-829

Adding Comments - more comment visiblity options instead of just being restricted to 2 options

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Atlassian Update – 22 November 2024

      Hi everyone,

      Thank you for your engagement with this suggestion.

      This one gained a significant amount of traction and interest and we are excited to announce that it has been developed and implemented in version 10.2 of JSM.

      To learn more about this feature check out the release notes here: 10.2 release notes

      Kind regards,

      Jim Alexander

      Jira Service Management, Data Center & Server

      Hi,

      I would still like to be able to select from a drop down to hide a comment based on Project Roles with or without JSD being enabled. Only having two options (Internal, Customer) is not enough.

      Thanks
      Darren

              fb78834a366d Jim Alexander
              4a5ad1aa092a Darren Pegg
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