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  1. Jira Service Management Data Center
  2. JSDSERVER-829

Adding Comments - more comment visiblity options instead of just being restricted to 2 options


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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Atlassian Update – 29 December 2022

      Hi everyone,

      Thank you for your engagement with this suggestion.

      After reviewing this ticket we have decided not to consider it at this point in time. We are currently focused on delivering items on the Jira Service Management Data Center public roadmap, which you can view here. We will review this suggestion again in the future, so please continue to vote and watch the ticket, and leave comments if you have particular use cases that you would like to see supported in JSM Data Center.

      Kind regards,

      Charlie Marriott

      Jira Service Management, Data Center & Server


      I would still like to be able to select from a drop down to hide a comment based on Project Roles with or without JSD being enabled. Only having two options (Internal, Customer) is not enough.


            Unassigned Unassigned
            4a5ad1aa092a Darren Pegg
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