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Suggestion
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Resolution: Duplicate
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None
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
At present, all internal comments are visible by all agents and collaborators.
However, we have different standards of agents/collaborators. Both technical and business ones. Therefore, we require the capability to restrict internal comments to certain groups of collaborators, ie: restrict to technical only as a business collaborator has no requirement or need to see that comment.
- duplicates
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JSDSERVER-829 Adding Comments - more comment visiblity options instead of just being restricted to 2 options
- In Progress
- is related to
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JSDSERVER-2346 As an admin , allow to set default "Comment Viewable by" in project level
- Closed
- relates to
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JSDCLOUD-2341 Allow Internal Comments to be Restricted
- Closed