View linked issue in the Customer Portal

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 167
    • 34

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Currently it is not possible to add Linked Issues in the customer portal.
      When adding the field in the request type field, the Show button will be greyed out, it says "This field type can't be shown in the customer portal".

      As a Service Desk administrator, I would like to configure the visibility of linked issues to appear in the Customer Portal as it is helpful in some user cases.

        1. 2018-02-28_12-28-43 (2).png
          69 kB
          Андрей Харациди
        2. customer-portal-datapanel.png
          258 kB
          Julie d'Antin [Elements]
        3. image-2017-06-12-10-39-21-119.png
          2 kB
          Daniel Williams

              Assignee:
              Unassigned
              Reporter:
              Tony Luk
              Votes:
              977 Vote for this issue
              Watchers:
              412 Start watching this issue

                Created:
                Updated: