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Suggestion
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Resolution: Unresolved
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None
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None
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597
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14
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NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
Currently it is not possible to add Linked Issues in the customer portal.
When adding the field in the request type field, the Show button will be greyed out, it says "This field type can't be shown in the customer portal".
As a Service Desk administrator, I would like to configure the visibility of linked issues to appear in the Customer Portal as it is helpful in some user cases.
- is duplicated by
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JSDSERVER-5334 issue link in customer portal (custom field)
- Closed
- is related to
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JSDSERVER-4328 Add fields (view only) in Customer Portal
- Future Consideration
- relates to
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JSDCLOUD-4636 View linked issue in the Customer Portal
- Reviewing
- mentioned in
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