View linked issue in the Customer Portal

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 45
    • 35

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Currently it is not possible to add Linked Issues in the customer portal.
      When adding the field in the request type field, the Show button will be greyed out, it says "This field type can't be shown in the customer portal".

      As a Service Desk administrator, I would like to configure the visibility of linked issues to appear in the Customer Portal as it is helpful in some user cases.

        1. image-2017-06-12-10-39-21-119.png
          2 kB
          Daniel Williams
        2. 2018-02-28_12-28-43 (2).png
          69 kB
          Андрей Харациди
        3. customer-portal-datapanel.png
          258 kB
          Julie d'Antin [Elements]

            Assignee:
            Unassigned
            Reporter:
            Tony Luk
            Votes:
            973 Vote for this issue
            Watchers:
            410 Start watching this issue

              Created:
              Updated: