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  1. Jira Service Management Cloud
  2. JSDCLOUD-4636

View linked issue in the Customer Portal

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    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, it is not possible to add Linked Issues in the customer portal.
      When adding the field in the request type field, the Show button will be greyed out, it says "This field type can't be shown in the customer portal".

      As a Service Desk administrator, I would like to configure the visibility of linked issues to appear in the Customer Portal as it is helpful in some use cases.

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              d0d1ba410583 Sushant Koshy
              b53e6a6293f6 Tony Luk
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                Created:
                Updated: