Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1716

Directory for Customers

XMLWordPrintable

    • 5
    • 11
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When multiple directories exist (Crowd and Internal Directory), public sign-up should have a dropdown box indicating which directory to add "customers" to.

      I cannot afford a 5,000 user Crowd server license the cost is just way beyond the realm of reality. I don't want customers created in my crowd server anyway!!!!!

      Jira Service Desk customers should either

      a) be created ONLY in the INTERNAL directory
      or
      b) specify which directory to create customer users on the configuration tab

        1. 2015-03-30_14-34-11.png
          2015-03-30_14-34-11.png
          220 kB

            [JSDSERVER-1716] Directory for Customers

            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 11
            Marc Dacanay made changes -
            Labels Original: fws publicsignup sdt server New: fws publicsignup ril sdt server
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976531 ]
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5
            SET Analytics Bot made changes -
            UIS Original: 7 New: 6
            SET Analytics Bot made changes -
            UIS Original: 8 New: 7
            SET Analytics Bot made changes -
            UIS Original: 6 New: 8
            SET Analytics Bot made changes -
            UIS Original: 7 New: 6

              Unassigned Unassigned
              b8a4333cf7d7 James Rogers
              Votes:
              24 Vote for this issue
              Watchers:
              23 Start watching this issue

                Created:
                Updated: