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  1. Jira Service Management Data Center
  2. JSDSERVER-1716

Directory for Customers

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When multiple directories exist (Crowd and Internal Directory), public sign-up should have a dropdown box indicating which directory to add "customers" to.

      I cannot afford a 5,000 user Crowd server license the cost is just way beyond the realm of reality. I don't want customers created in my crowd server anyway!!!!!

      Jira Service Desk customers should either

      a) be created ONLY in the INTERNAL directory
      or
      b) specify which directory to create customer users on the configuration tab

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          2015-03-30_14-34-11.png
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              Unassigned Unassigned
              b8a4333cf7d7 James Rogers
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                Created:
                Updated: