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  1. Jira Service Management Cloud
  2. JSDCLOUD-1716

Directory for Customers

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When multiple directories exist (Crowd and Internal Directory), public sign-up should have a dropdown box indicating which directory to add "customers" to.

      I cannot afford a 5,000 user Crowd server license the cost is just way beyond the realm of reality. I don't want customers created in my crowd server anyway!!!!!

      Jira Service Desk customers should either

      a) be created ONLY in the INTERNAL directory
      or
      b) specify which directory to create customer users on the configuration tab

      Attachments

        Issue Links

          is related to

          Suggestion - JRACLOUD-42418 Allow Internal users to login with SSO enabled

          • Closed

          Suggestion - JSDSERVER-1716 Directory for Customers

          • Gathering Interest

          Suggestion - JSDCLOUD-1015 Active Directory integration for customers

          • Under Consideration
          relates to

          Suggestion - JSDCLOUD-1052 Crowd does not recognize agent based pricing for Service Desk Customers

          • Closed

          Activity

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              Unassigned Unassigned
              b8a4333cf7d7 James Rogers
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              Dates

                Created:
                Updated:
                Resolved: