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  1. Jira Service Management Cloud
  2. JSDCLOUD-1716

Directory for Customers

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When multiple directories exist (Crowd and Internal Directory), public sign-up should have a dropdown box indicating which directory to add "customers" to.

      I cannot afford a 5,000 user Crowd server license the cost is just way beyond the realm of reality. I don't want customers created in my crowd server anyway!!!!!

      Jira Service Desk customers should either

      a) be created ONLY in the INTERNAL directory
      or
      b) specify which directory to create customer users on the configuration tab

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          2015-03-30_14-34-11.png
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              Unassigned Unassigned
              b8a4333cf7d7 James Rogers
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                Created:
                Updated:
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