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  1. Jira Service Management Data Center
  2. JSDSERVER-1716

Directory for Customers

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When multiple directories exist (Crowd and Internal Directory), public sign-up should have a dropdown box indicating which directory to add "customers" to.

      I cannot afford a 5,000 user Crowd server license the cost is just way beyond the realm of reality. I don't want customers created in my crowd server anyway!!!!!

      Jira Service Desk customers should either

      a) be created ONLY in the INTERNAL directory
      or
      b) specify which directory to create customer users on the configuration tab

      Attachments

        Issue Links

          is related to

          Suggestion - JRASERVER-42418 Allow Internal users to login with SSO enabled

          • Gathering Interest

          Suggestion - JSDSERVER-1015 Active Directory integration for customers

          • Gathering Interest
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1720 Customers Cannot Login with SSO Enabled

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1717 Customers Cannot Login if using Crowd Server and closed Application

          • High - High priority issues
          • Closed

          Suggestion - JSDCLOUD-1716 Directory for Customers

          • Closed

          Suggestion - JSDSERVER-1052 Crowd does not recognize agent based pricing for Service Desk Customers

          • Closed
          mentioned in

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              Unassigned Unassigned
              b8a4333cf7d7 James Rogers
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              23 Start watching this issue

              Dates

                Created:
                Updated:

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