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Suggestion
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Resolution: Unresolved
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None
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18
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26
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NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
As an administrator I would like the ability to create queues for my agents that include issues from multiple service desks.
- duplicates
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JSDSERVER-2085 Global Service Desk Queues Backend
- Closed
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JSDSERVER-2273 Queue containing issues from non Service Desk projects
- Closed
- is duplicated by
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JSDSERVER-2145 Allow agents to access multiple service desk at once
- Closed
- is related to
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JSDCLOUD-689 Allow Multiple Projects to use one Service Desk Portal
- Closed
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JSDSERVER-727 As agent of some team i want see all projects in one "team queues"
- Closed
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JSDSERVER-639 Abbility to have multiple queue views for different teams within Service Desk
- Gathering Interest
- relates to
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JSDSERVER-2116 n:1 relation for Service Desk: multiple projects, one Service Desk
- Gathering Interest
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JSDCLOUD-1034 Queue containing issues from multiple service desks
- Future Consideration
- links to
- mentioned in
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[JSDSERVER-1034] Queue containing issues from multiple service desks
UIS | Original: 19 | New: 18 |
UIS | Original: 18 | New: 19 |
Support reference count | Original: 23 | New: 26 |
UIS | Original: 17 | New: 18 |
UIS | Original: 18 | New: 17 |
Labels | Original: affects-cloud affects-server sdt | New: affects-cloud affects-server ril sdt |
Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 976479 ] |
UIS | Original: 19 | New: 18 |
UIS | Original: 14 | New: 19 |
Would save some of our Agents a lot of work. Please implement this!