• 18
    • 26
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      As an administrator I would like the ability to create queues for my agents that include issues from multiple service desks.

            [JSDSERVER-1034] Queue containing issues from multiple service desks

            SET Analytics Bot made changes -
            UIS Original: 19 New: 18
            SET Analytics Bot made changes -
            UIS Original: 18 New: 19
            SET Analytics Bot made changes -
            Support reference count Original: 23 New: 26
            SET Analytics Bot made changes -
            UIS Original: 17 New: 18
            SET Analytics Bot made changes -
            UIS Original: 18 New: 17
            Marc Dacanay made changes -
            Labels Original: affects-cloud affects-server sdt New: affects-cloud affects-server ril sdt
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976479 ]
            SET Analytics Bot made changes -
            UIS Original: 19 New: 18

            Would save some of our Agents a lot of work. Please implement this!

            Niklas Zarnecke added a comment - Would save some of our Agents a lot of work. Please implement this!
            SET Analytics Bot made changes -
            UIS Original: 14 New: 19

              Unassigned Unassigned
              tevans Tim Evans (Inactive)
              Votes:
              326 Vote for this issue
              Watchers:
              153 Start watching this issue

                Created:
                Updated: