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  1. Jira Service Management Data Center
  2. JSDSERVER-2145

Allow agents to access multiple service desk at once

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • API and Integrations
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi,
      Some agents work on multiple service desk projects at the same time. It can be nice if an agent can access all service desk tickets of multiple projects at once.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-1034 Queue containing issues from multiple service desks

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-2145 Allow agents to access multiple service desk at once

          • Closed

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              Unassigned Unassigned
              7ce06b736af8 M Amine
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                Updated:
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