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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: Queues
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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Service Desk already has the concept of global front end. If I go example.com/servicedesk/customer/portals, I can access all the customer portals from there by project.

      Additionally, there should be a feature to enable a global service desk backend. This should exist for the purpose of teams that support multiple products so that they will not have to either jump across queues from project to project or have to resort to creating queries and sharing around an issue filter.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              raiderrobert Robert Roskam
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                Updated:
                Resolved:

                  Backbone Issue Sync

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