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Type: Suggestion
Resolution: Unresolved
Component/s: Queues
Labels:
- IWT
- affects-cloud
- affects-server
- sdt

UIS:
60
Support reference count:
28
Feedback Policy:

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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

As an administrator I would like the ability to create queues for my agents that include issues from multiple service desks.

duplicates

JSDCLOUD-2085 Global Service Desk Queues Backend

Closed

JSDCLOUD-2273 Queue containing issues from non Service Desk projects

Closed

is duplicated by

JSDCLOUD-2145 Allow agents to access multiple service desk at once

Closed

is related to

JSDCLOUD-639 Ability to have multiple queue views for different teams within Service Desk

Closed

JSDSERVER-1034 Queue containing issues from multiple service desks

Gathering Interest

relates to

JSDCLOUD-2116 n:1 relation for Service Desk: multiple projects, one Service Desk

Gathering Interest

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(1 relates to, 20 mentioned in)

Assignee:: Rachel Crossman

Reporter:: Tim Evans (Inactive)

Votes:: 207 Vote for this issue

Watchers:: 131 Start watching this issue

Created:: 04/Nov/2014 7:07 AM

Updated:: 15/Nov/2024 2:32 AM