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  1. Jira Service Management Cloud
  2. JSDCLOUD-639

Ability to have multiple queue views for different teams within Service Desk

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Component/s: Queues
    • Labels:
      None
    • Support reference count:
      3
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Within a big IT department you have many teams and all have different needs to view there issues.
      There not interested in all queues, they want only see there queues and there issues.

      Please add a way where you can have different sets of queues which can be changed like dashboard.

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              Assignee:
              a620038e6229 Jehan Gonsalkorale
              Reporter:
              te@airberlin.com Tim Eddelbuettel
              Votes:
              64 Vote for this issue
              Watchers:
              42 Start watching this issue

                Dates

                Created:
                Updated: