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  1. Jira Service Management Cloud
  2. JSDCLOUD-639

Ability to have multiple queue views for different teams within Service Desk

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    • Resolution: Done
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update from Atlassian: 20th December 2023

      "Queue Groups" Will begin rolling out to Jira Service Management Enterprise next week (27th December). You can read this blog for more details on the feature here

      Thanks,

      Ash Young

      Within a big IT department you have many teams and all have different needs to view their issues.
      They're not interested in all queues, they want only see there queues and there issues.

      Please add a way where you can have different sets of queues which can be changed like dashboard.

              a1217920d496 Ash Young
              4e81381d415c Tim Eddelbüttel
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