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  1. Jira Service Management Cloud
  2. JSDCLOUD-2941

Project sidebar links fallback for non agents

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When a user is not an agent and has the browse project permission the project sidebar shows only the Issues tab.

      Please add the the same tabs (e.g. Business Project type) for a non agent user as fallback and not only Issues. That are Summary with activity and statistics, Issues, Reports and _Components.

      A non agent can be a manager or another department where a coordinator has view access to all issues of a dedicated team.

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        1. Current Sidebar.png
          Current Sidebar.png
          70 kB
        2. Expected Sidebar.png
          Expected Sidebar.png
          56 kB

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              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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