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Suggestion
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Resolution: Unresolved
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None
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None
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8
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4
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Within a big IT department you have many teams and all have different needs to view there issues.
There not interested in all queues, they want only see there queues and there issues.
Please add a way where you can have different sets of queues which can be changed like dashboard.
- is related to
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JSDSERVER-1954 Allow Security Level for Service Desk Queues
- Gathering Interest
- relates to
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JSDCLOUD-639 Ability to have multiple queue views for different teams within Service Desk
- Closed
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JSDSERVER-2941 Project sidebar links fallback for non agents
- Closed
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JSDSERVER-366 Ability to show/hide Queues with specific users/groups
- Gathering Interest
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JSDSERVER-1034 Queue containing issues from multiple service desks
- Gathering Interest