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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-639

Abbility to have multiple queue views for different teams within Service Desk

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: Queues
    • Labels:
      None
    • UIS:
      14
    • Support reference count:
      4
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Within a big IT department you have many teams and all have different needs to view there issues.
      There not interested in all queues, they want only see there queues and there issues.

      Please add a way where you can have different sets of queues which can be changed like dashboard.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              te@airberlin.com Tim Eddelbuettel
              Votes:
              84 Vote for this issue
              Watchers:
              48 Start watching this issue

                Dates

                Created:
                Updated: