Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1954

Allow Security Level for Service Desk Queues

XMLWordPrintable

    • 0
    • 8
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk administrator, I could have different team to handle different kind of request. It will be great if we could set a security level for Queues, so that I could assign different queues to different team based on the ticket they handle.

            [JSDSERVER-1954] Allow Security Level for Service Desk Queues

            Katarzyna Pawlak added a comment -

            @Daniel Watania, I want to proudly announce that our Queues for Jira Service Desk app solves this problem. You can create queues which visibility will be restricted to specific groups. This app is available for both Jira Server and Jira Cloud. Please check it on the Marketplace.

            If you have any question, don’t hesitate to e-mail us at contact@intenso.support

             

            https://marketplace.atlassian.com/plugins/com.intenso.jira.queues-extension/server/overview

            Best regards,

            Katarzyna

            Katarzyna Pawlak added a comment - @Daniel Watania, I want to proudly announce that our Queues for Jira Service Desk app solves this problem. You can create queues which visibility will be restricted to specific groups. This app is available for both Jira Server and Jira Cloud. Please check it on the Marketplace. If you have any question, don’t hesitate to e-mail us at contact@intenso.support   https://marketplace.atlassian.com/plugins/com.intenso.jira.queues-extension/server/overview Best regards, Katarzyna

              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: