• 0
    • 9
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk administrator, I could have different team to handle different kind of request. It will be great if we could set a security level for Queues, so that I could assign different queues to different team based on the ticket they handle.

            [JSDSERVER-1954] Allow Security Level for Service Desk Queues

            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            Marc Dacanay made changes -
            Labels Original: affects-server New: affects-server ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976550 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012628 ] New: JAC Suggestion Workflow 3 [ 3651099 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1

              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: