Ability to have multiple queue views for different teams within Service Desk

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    • Type: Suggestion
    • Resolution: Done
    • Component/s: Queues
    • None
    • 5
    • 3

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update from Atlassian: 20th December 2023

      "Queue Groups" Will begin rolling out to Jira Service Management Enterprise next week (27th December). You can read this blog for more details on the feature here

      Thanks,

      Ash Young

      Within a big IT department you have many teams and all have different needs to view their issues.
      They're not interested in all queues, they want only see there queues and there issues.

      Please add a way where you can have different sets of queues which can be changed like dashboard.

            Assignee:
            Ash Young
            Reporter:
            Tim Eddelbüttel
            Votes:
            96 Vote for this issue
            Watchers:
            69 Start watching this issue

              Created:
              Updated:
              Resolved: