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  1. Jira Service Management Data Center
  2. JSDSERVER-727

As agent of some team i want see all projects in one "team queues"

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Sorry, but support site does not work.

      You have some bug in design.
      Lets detail your object:
      Queues - some object for team work. Like agile board. "One window" for real time monitoring. How monitor 50 PROJECT in one browser tab??
      SLA - individual for PROJECT
      Reports - individual for PROJECT
      Customer portal - individual for PROJECT
      People - individual for PROJECT

      As we see you must move current "Queues" from PROJECT to individual object.

      Real life situaion
      We have teams:

      • IT
      • VOIP
      • Developers
        and others
        And about 50+ customers (PORJECTS)

      Every customers have different SLA
      But IT team must see many Project Queues to monitor situatiion. By filter i can divide issues to teams by params.
      IT team must see IT TEAM QUEUES for all projects in system.

            [JSDSERVER-727] As agent of some team i want see all projects in one "team queues"

            Charlie Marriott added a comment -
            Atlassian Update – 19 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 19 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

            Alexandre H added a comment -

            cf. JSD-639 and JSD-1034 as well.

            Alexandre H added a comment - cf. JSD-639 and JSD-1034 as well.

              Unassigned Unassigned
              d0523d7624ab Badalyan Vyacheslav
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                Created:
                Updated:
                Resolved: