Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4642

Ability To Add Custom Field Values to Customer Notifications

    XMLWordPrintable

    Details

    • UIS:
      0
    • Support reference count:
      21
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Issue Summary

      There is no way to add values coming from custom fields or other fields as notification variables.

      Requested Feature

      Ability to display any fields on customer notifications.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              ijimoh Ismael Olusula Jimoh (Inactive)
              Votes:
              225 Vote for this issue
              Watchers:
              118 Start watching this issue

                Dates

                Created:
                Updated: