Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-6643

Configurable number of users displayed for the "Request shared with" variable (${request.sharedwith}) in Service Desk notifications

    XMLWordPrintable

Details

    • 14
    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Summary

      When the ${request.sharedwith} variable is used in a notification template, the notification will only consist of 3 names, followed by and X other people

      Suggestion

      It would be best that this is configurable, for example to display all users or any number of names configured

      Attachments

        1. sd.png
          sd.png
          15 kB

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-4642 Ability To Add Custom Field Values to Customer Notifications

          • Under Consideration
          is cloned from

          Suggestion - JSDSERVER-5245 Configurable number of users displayed for the "Request shared with" variable (${request.sharedwith}) in Service Desk notifications

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-6400 Customer notification template: include more variables

          • Closed

          Activity

            People

              jdcruz Jason D'Cruz
              esantos@atlassian.com Eduardo Santos
              Votes:
              32 Vote for this issue
              Watchers:
              20 Start watching this issue

              Dates

                Created:
                Updated: