Customer notification template: include more variables

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      Problem Definition

      Suggested Solution

      • Allow custom variables or variables for each Jira/JSD field
      • Include variables for things like current assignee, current user, etc.

      Why this is important

      • More flexibility in personalising customer notifications
      • Contributes to a more positive customer experience

      Notes

      • ${event.user.name} exists for customer notifications as a message variable - something like this for templates would be beneficial

      Workaround

      • No known workarounds 

              Assignee:
              Unassigned
              Reporter:
              Derrick Nguyen (Inactive)
              Votes:
              33 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: