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  1. Jira Service Management Cloud
  2. JSDCLOUD-5743

Configurable number of users displayed for the "Request shared with" variable (${request.sharedwith}) in Service Desk notifications

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    Description

      Summary

      When the ${request.sharedwith} variable is used in a notification template, the notification will only consist of 3 names, followed by and X other people

      Suggestion

      It would be best that this is configurable, for example to display all users or any number of names configured

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          duplicates

          Suggestion - JSDCLOUD-4642 Ability To Add Custom Field Values to Customer Notifications

          • Under Consideration
          relates to

          Suggestion - JSDCLOUD-6400 Customer notification template: include more variables

          • Closed

          Activity

            People

              Unassigned Unassigned
              fcouto Coutinho (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: