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  1. Jira Platform Cloud
  2. JRACLOUD-76814

Allow further customization for date and date/time field (that's not limited to Account preferences)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      In the old issue view & issue navigator, admin has more options to customize the date and date/time fields. This includes making displaying date/time in 12hr/24hr format, and having Monday as your first day of the week, displaying seconds, etc. In the new views, the view and display of these fields are limited to the setup of a customer's Account preferences.

      The following is our documentation on how the Language setting on https://id.atlassian.com/manage-profile/account-preferences affects date/time formats: https://support.atlassian.com/jira-software-cloud/docs/how-do-date-and-time-formats-work-in-the-issue-view/

      In the old views, such further flexibility can be achieved via Advanced admin property which customize the edit experience at Admin level(https://date-time.jira-dev.com/secure/admin/*AdvancedApplicationProperties.jspa*) and the look and feel setting which customize the view experience at admin level (Link https://date-time.jira-dev.com/secure/admin/*LookAndFeel!default.jspa*)

       

      additional points from customer feedback:

      • Please have one setting to configure the date/time settings in New Issue View & Issue Search so that one change should update the date/time across all fields & places in the Jira Cloud site, including Sprint dates in Sprint edit or create modal. 
      • Please ensure that the setting enables the admin to select ISO 8601 format for German & other languages. Currently in New Issue View, we cannot set it to ISO 8601 format.

          Form Name

            [JRACLOUD-76814] Allow further customization for date and date/time field (that's not limited to Account preferences)

            ad added a comment -

            +1

            ad added a comment - +1

            Ramiro Perez Zamorano added a comment -

            https://jira.atlassian.com/browse/JRACLOUD-76814

            Ramiro Perez Zamorano added a comment - https://jira.atlassian.com/browse/JRACLOUD-76814

            Maja Johansson Leather added a comment -

            Hi,

            We are having problems with the date formatting in the project that I administer. The format changes depending on if you open the issue or view it on the issue card. 

             

            I also dont understand why we as admins can set a date format when this is entierly based on which language the users have. As admins we should have more control over this. Otherwise it doesnt make sense that the option even exists. Admins should be able to set the date format instead for all users. The majority of users in my projects are not tech-savvy and expecting them to be able to use the correct settings is not an option. 

            Maja Johansson Leather added a comment - Hi, We are having problems with the date formatting in the project that I administer. The format changes depending on if you open the issue or view it on the issue card.    I also dont understand why we as admins can set a date format when this is entierly based on which language the users have. As admins we should have more control over this. Otherwise it doesnt make sense that the option even exists. Admins should be able to set the date format instead for all users. The majority of users in my projects are not tech-savvy and expecting them to be able to use the correct settings is not an option. 

            Marlon Acantilado added a comment - - edited

            Hi 2239430e27fb , are we in the year 1999? this feature should not be even considered : this should have been done a long time ago!

            We, as users should be able to use whch date format we prefer.

            Marlon Acantilado added a comment - - edited Hi 2239430e27fb , are we in the year 1999? this feature should not be even considered : this should have been done a long time ago! We, as users should be able to use whch date format we prefer.

            Abdullah Said added a comment - - edited

            i have english UK set but the date format only show US version, the datepicker wont reflect the changes

            Abdullah Said added a comment - - edited i have english UK set but the date format only show US version, the datepicker wont reflect the changes

            Simon König added a comment -

            This is a big shortcoming for us. Our main Language  to use is english, but all of our dates and even imports are in german time. Changing the look and feel/Advanced settings does nothing and we even get problems with importing dates.

            Simon König added a comment - This is a big shortcoming for us. Our main Language  to use is english, but all of our dates and even imports are in german time. Changing the look and feel/Advanced settings does nothing and we even get problems with importing dates.

            Radhika Ashok added a comment -

            The date setting mapped to German language is very unusual to the dd.mm.yyyy format that is usually used. The admin should be able to set the date format irrelevant of the language, which is what the Date/Time Formats under Look and Feel should do. I would suggest that the bug be resolved. The workaround might work for a few, but it's still a bug that should be fixed.

            Radhika Ashok added a comment - The date setting mapped to German language is very unusual to the dd.mm.yyyy format that is usually used. The admin should be able to set the date format irrelevant of the language, which is what the Date/Time Formats under Look and Feel should do. I would suggest that the bug be resolved. The workaround might work for a few, but it's still a bug that should be fixed.

            Thomas Klambauer added a comment -

            it's a bug, see also spanish:

             

            I have spanish configured as language here:

            https://id.atlassian.com/manage-profile/account-preferences

            There are no other options (Spain or country-specific).

            When in wiki editor openning a date selector, it shows Sunday as first day of week.

            For Spanish, different countries use different start of week days (Spain eg Monday) - so it's wrong to derive a implication of start of week just from the language.

            If anything in this case, where it's undefined from the language, use the ISO8601 start of week Monday.

            Or allow further options to set this on a per user basis

            Thomas Klambauer added a comment - it's a bug, see also spanish:   I have spanish configured as language here: https://id.atlassian.com/manage-profile/account-preferences There are no other options (Spain or country-specific). When in wiki editor openning a date selector, it shows Sunday as first day of week. For Spanish, different countries use different start of week days (Spain eg Monday) - so it's wrong to derive a implication of start of week just from the language. If anything in this case, where it's undefined from the language, use the ISO8601 start of week Monday. Or allow further options to set this on a per user basis

            Gunnar Ingi added a comment -

            This is a very peculiar bug which seems to be fixable with this feature. We have to comply with our environment running in both Icelandic and English. On the portal end time and date shows correct but for our agents the time format does not display properly. This seems to be limited though to my claimed domain (idp) users and Support was unable to find a solution. This feature would ensure we could have a consistent experience throughout.

            Gunnar Ingi added a comment - This is a very peculiar bug which seems to be fixable with this feature. We have to comply with our environment running in both Icelandic and English. On the portal end time and date shows correct but for our agents the time format does not display properly. This seems to be limited though to my claimed domain (idp) users and Support was unable to find a solution. This feature would ensure we could have a consistent experience throughout.

            Kolja Sulimma added a comment -

            c2f4a495dd35 : I agree, this is a bug. 

            According to DIN, ISO 8601 must be used in Germany when we cannot guarantee that the recipient is in Germany. 

            There are laws in place that require us to adhere to DIN in certain situations and that also require us to use German. 

            So the inability to use ISO 8601 consistently together with German is a legal compliance issue. 

            Software that does not allow me to meet legal minimum requirements is buggy.

            Kolja Sulimma added a comment - c2f4a495dd35 : I agree, this is a bug.  According to DIN, ISO 8601 must be used in Germany when we cannot guarantee that the recipient is in Germany.  There are laws in place that require us to adhere to DIN in certain situations and that also require us to use German.  So the inability to use ISO 8601 consistently together with German is a legal compliance issue.  Software that does not allow me to meet legal minimum requirements is buggy.

              2239430e27fb Ahmud Auleear
              yjiang@atlassian.com Yuan Jiang
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