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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-72429

Option to Disable Smart Links For Non-Atlassian Products on New Issue View

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Issue - View
    • Labels:

      Description

      Problem Definition

      On the new issue view, whenever you paste a link on the Description or comment field, Jira initiates a Smart Link that will attempt to preview this link. It shows the below link "Connect to preview link"

      Suggestion

      Allow an option to be able to disable the Smart link by providing a "turn off/on" Smart link button, either on the Instance as a whole or on per Issue basis.

      Workaround

      Note: Current workarounds only apply when creating a smart link. As a user viewing a smart link there is no current workaround.

      In order to remove the Smart link from rendering on the new issue view.

      • Paste the Google link for example, once it renders to preview the link
      • Press Ctrl + Z (Windows) or Cmd + Z (MacOS) (this will revert the link to a normal blue link)

      Alternative workaround:

      • When inserting the link, be sure to use http:// instead of [https://|https:]. The Smart Card feature will not be activated, and upon visiting the URL, it will automatically redirect to https:// for these services.

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              Assignee:
              Unassigned
              Reporter:
              hnyeche Prince Nyeche (Inactive)
              Votes:
              100 Vote for this issue
              Watchers:
              56 Start watching this issue

                Dates

                Created:
                Updated: