Summary

In Jira Cloud, when inserting links from certain services (e.g. Box.com, Microsoft Onedrive, Dropbox, Google Drive, Invision, Trello, Bitbucket, Github, etc.) the link is automatically converted to a Smart Card link.

This occurs even when attempting to insert a link as a text link only.

For some of these services, a message, Connect your account to preview links, displays.

Problem

Many users do not want to use the Smart Card behavior here or do not wish to connect their accounts. They simply want to insert a link to the resources.

Solution

1. In the Link menu, provide the ability to disable Smart Card behavior for that link specifically, or
2. Provide a way to dismiss the Connect your account to preview links message besides connecting your account.

Workaround

When inserting the link, be sure to use http:// instead of https://. The Smart Card feature will not be activated, and upon visiting the URL, it will automatically redirect to https:// for these services.

Alternatively, you can press Ctrl + Z (Windows) or Cmd + Z (macOS) (to revert the link to a normal blue link).

Alternative Workaround

Set the affected field to Default text renderer. For more information: Configuring Renderers

When setting a field to Default text renderer, wiki-style rendering will no longer be possible.

The default text renderer renders a field's content as plain text, with the exception of Jira links and web links. An HTML link will automatically be generated to link to these locations.