[AI-345] Confluence Administrators unable to Reindex Manually

Type: Suggestion
Resolution: Unresolved
Component/s: Search - Indexing
Labels:

Support reference count:
256
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NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

Description

Login as an administrative user in Confluence Cloud.
Go to Confluence Admin
Under Administration, no option to Re-index.
Visit URL manually (https://[domain].atlassian.net/wiki/admin/search-indexes.action), get not permitted message.
Previously was able to do this.

Workaround

If you need to reindex please reach out to Atlassian Support by using the following link: https://support.atlassian.com/contact/.

blocks

CONFCLOUD-78677 Ability to configure indexing language for admins

Closed

is related to

AI-234 Pages in renamed spaces show the previous name in search results when a rename is performed via the REST API

In Progress

AI-512 Some people not showing up in user autocomplete for Share button

Closed

CONFCLOUD-35730 Caching problems can cause the option to create JIRA Issue from highlighting text to become missing

Closed

AI-502 Searching for watcher field via CQL yields incorrect results

Closed

AI-193 After migrating via CCMA, Confluence Cloud requires reindexing to resolve inaccurate searches and other issues

Gathering Impact

CONFSERVER-33400 Confluence Administrators unable to Reindex Manually

Closed

ENT-1982 Loading...

relates to

CONFCLOUD-80219 Indexing language long-running task sometimes fails to complete

In Progress

AI-212 Old pages are not reindexed after new content property extraction is added in atlassian-connect.json

Gathering Impact

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(3 is related to, 2 relates to, 33 mentioned in)

SET Analytics Bot made changes - 4 days ago

Support reference count

Original: 255

New: 256

SET Analytics Bot made changes - 6 days ago

Support reference count

Original: 253

New: 255

SET Analytics Bot made changes - 30/Jul/2025 4:03 AM

Support reference count

Original: 251

New: 253

SET Analytics Bot made changes - 26/Jul/2025 4:02 AM

Support reference count

Original: 250

New: 251

SET Analytics Bot made changes - 09/Jul/2025 4:04 AM

Support reference count

Original: 249

New: 250

Murakami [Atlassian Support] made changes - 08/Jul/2025 3:37 PM

Remote Link

New: This issue links to "Page (Confluence)" [ 1039492 ]

Shannon S made changes - 08/Jul/2025 10:06 AM

Link

New: This issue relates to CONFCLOUD-80219 [ CONFCLOUD-80219 ]

Shannon S made changes - 08/Jul/2025 10:03 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 1039398 ]

SET Analytics Bot made changes - 25/Jun/2025 4:03 AM

Support reference count

Original: 248

New: 249

SET Analytics Bot made changes - 19/Jun/2025 4:00 AM

Support reference count

Original: 247

New: 248

Assignee:: Owen Wallis

Reporter:: Shannon S

Votes:: 175 Vote for this issue

Watchers:: 167 Start watching this issue

Created:: 23/Apr/2014 12:48 PM

Updated:: 4 days ago 4:03 AM

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