• 250
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Description

      1. Login as an administrative user in Confluence Cloud.
      2. Go to Confluence Admin
      3. Under Administration, no option to Re-index.
      4. Visit URL manually (https://[domain].atlassian.net/wiki/admin/search-indexes.action), get not permitted message.
      5. Previously was able to do this.

      Workaround

      If you need to reindex please reach out to Atlassian Support by using the following link: https://support.atlassian.com/contact/.

            [AI-345] Confluence Administrators unable to Reindex Manually

            SET Analytics Bot made changes -
            Support reference count Original: 249 New: 250
            Murakami [Atlassian Support] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1039492 ]
            Shannon S made changes -
            Link New: This issue relates to CONFCLOUD-80219 [ CONFCLOUD-80219 ]
            Shannon S made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1039398 ]
            SET Analytics Bot made changes -
            Support reference count Original: 248 New: 249
            SET Analytics Bot made changes -
            Support reference count Original: 247 New: 248
            SET Analytics Bot made changes -
            Support reference count Original: 246 New: 247

            +1

            After: a strange glitch, reported to Support, who reindexed our site to resolve the problem.

            At least some monitor tools to enable customers to take proactive action when performance thresholds are breached.

             

            Cheers,

            PeterQ

            Pronto Software

            Peter Quick added a comment - +1 After: a strange glitch, reported to Support, who reindexed our site to resolve the problem. At least some monitor tools to enable customers to take proactive action when performance thresholds are breached.   Cheers, PeterQ Pronto Software
            Samir made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1027022 ]
            Daniel M. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1026596 ]

              owallis@atlassian.com Owen Wallis
              smackie@atlassian.com Shannon S
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                Created:
                Updated: