Restricting 'Delete' permission should NOT count as a permission scheme error

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Current Behavior

      In a Jira Service Management project, the "Delete Issues" permission includes the following:

      • Project Role (Administrators)
      • Project Role (Service Desk Team)
      • Service Desk Customer - Portal Access

      Removing these permissions causes Jira Service Management to present an error saying there is a problem with the permission scheme that needs to be corrected.

      Suggested Change

      Make it so that changes to the "Delete Issues" permission do not cause a Jira Service Management permission scheme error.

      Example Use Case

      As an administrator, I don't want agents being able to delete tickets - it creates a hole in the ticket ID sequence and if that ticket/request has involved multiple agents then it's very confusing.

      I have changed the default permission scheme so that only administrators can delete issues, but now I'm getting a 'Permission scheme error'.

      I'm choosing to ignore it, but I'd MUCH prefer if it wasn't there

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              Assignee:
              Unassigned
              Reporter:
              Oliver
              Votes:
              189 Vote for this issue
              Watchers:
              102 Start watching this issue

                Created:
                Updated: