As a Service Desk Administrator, I want to be able to remove the Delete Issues permission from the Service Desk Customer Portal Access role.

Summary

When removing the 'Service Desk Customer - Portal Access' role from the 'Delete Issues' project permission, JIRA Service Desk indicates there is an issue with the Permission scheme.

Environment

Cloud - JST v3.3.0-OD-1000.259.0
Server - Current

Steps to Reproduce

1. Create a Service Desk project or open an existing Service Desk project
2. Remove the Servive Desk Customer - Portal Access project role from the Delete Issues permission
3. Load the Service Desk project

Expected Results

Users should be able to access the Service Desk without issue

Actual Results

A modal popup is displayed indicating there is an issue with the Service Desk projects Permission Scheme and offers to resolve the issue

Notes

The following popup can be seen

  

Users in the Service Desk Customer - Portal Access role do not have the ability to delete issues therefore this permission can be left in place.

Workaround

The current workaround is to leave this group within the project role.