Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1181

As an administrator I would like to hide the error message when removing issue deletion rights for agents

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The configuration should allow for the removal of issue deletion rights from the permission scheme without showing a message to the system users:

      "This service desk project may not work as expected.
      View details and repair the problem"

      In most cases we do not want agents to have the ability to delete issues as a disgruntled employee (there is a lot of turnover in service desks, for a reason - it can be a tough job) could in essence wipe off an entire service desk's history.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1969 Warning Alerts for permission scheme should be dismissable

          • Low - Low priority issues
          • Closed
          is superseded by

          Suggestion - JSDSERVER-1256 Restricting 'Delete' permission should NOT count as a permission scheme error

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1181 As an administrator I would like to hide the error message when removing issue deletion rights for agents

          • Closed
          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              d842f436c703 Etienne Paquin
              Votes:
              12 Vote for this issue
              Watchers:
              17 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync