Details
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Suggestion
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Resolution: Duplicate
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None
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
The configuration should allow for the removal of issue deletion rights from the permission scheme without showing a message to the system users:
"This service desk project may not work as expected.
View details and repair the problem"
In most cases we do not want agents to have the ability to delete issues as a disgruntled employee (there is a lot of turnover in service desks, for a reason - it can be a tough job) could in essence wipe off an entire service desk's history.
Attachments
Issue Links
- is related to
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JSDSERVER-1181 As an administrator I would like to hide the error message when removing issue deletion rights for agents
- Closed
- is superseded by
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JSDCLOUD-1256 Restricting 'Delete' permission should NOT count as a permission scheme error
- Gathering Interest