Loading...

XML

Word

Printable

Type: Suggestion
Resolution: Unresolved
Component/s: Customer Portal - Requests
Labels:

UIS:
438
Support reference count:
86

Problem

In the old portal view, the latest comment was placed in the upper part of the page, so it was easy to find the latest comment with a tag on it. In the new portal design, the latest comment is placed at the end of the page along with the comment box, like it is from inside Jira.

Suggested resolution

Ability to choose which order the comments will have in the portal view.

is duplicated by

JSDCLOUD-507 Comments order

Closed

JSDCLOUD-8541 Option to sort comments in portal by newest to oldest

Closed

JSDCLOUD-8590 Add option to sort comment.

Closed

is related to

JRACLOUD-69548 Configuring the default order of actions to desc. in advanced settings does not reflect in the new issue view

Gathering Interest

relates to

JRACLOUD-73300 Ability to order comment in New Issue View

Closed

JRACLOUD-73076 Ability to reorder comments, issue history, work logs and transition by asc/desc

Closed

JRACLOUD-73783 Ability to change comment order (newest at top VS newest at bottom) in the new issue view

Closed

JRACLOUD-70144 Ability to sort activities when using the new issue view

Closed

JRACLOUD-72024 Ability to reorder the Activity tabs (e.g. comments, history)

Closed

JSDCLOUD-8517 Move the comment box on the new customer portal to the top of the tickets

Gathering Interest

was cloned as

JSDCLOUD-12565 Ability to change attachment order in the new portal design

Gathering Interest

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(5 relates to, 1 was cloned as, 8 mentioned in)

Assignee:: Sushant Koshy
Reporter:: Eduardo Santos (Inactive)
Votes:: 505 Vote for this issue
Watchers:: 255 Start watching this issue

Created:: 27/Sep/2019 2:16 PM
Updated:: 2 days ago 6:58 AM

Details

Description

Problem

Suggested resolution

Attachments

Issue Links

Activity

People

Dates