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  1. Jira Service Management Cloud
  2. JSDCLOUD-8484

Ability to change comment order in the new portal design

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    • 347

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    Description

      Problem

      In the old portal view, the latest comment was placed in the upper part of the page, so it was easy to find the latest comment with a tag on it. In the new portal design, the latest comment is placed at the end of the page along with the comment box, like it is from inside Jira.

      Suggested resolution

      Ability to choose which order the comments will have in the portal view.

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-507 Comments order

          • Closed

          Suggestion - JSDCLOUD-8541 Option to sort comments in portal by newest to oldest

          • Closed

          Suggestion - JSDCLOUD-8590 Add option to sort comment.

          • Closed
          is related to

          Suggestion - JRACLOUD-69548 Configuring the default order of actions to desc. in advanced settings does not reflect in the new issue view

          • Gathering Interest
          relates to

          Sub-task - The sub-task of the issue JRACLOUD-73300 Ability to order comment in New Issue View

          • Closed

          Sub-task - The sub-task of the issue JRACLOUD-73076 Ability to reorder comments, issue history, work logs and transition by asc/desc

          • High - High priority issues
          • Closed

          Sub-task - The sub-task of the issue JRACLOUD-73783 Ability to change comment order (newest at top VS newest at bottom) in the new issue view

          • Low - Low priority issues
          • Closed

          Suggestion - JRACLOUD-70144 Ability to sort activities when using the new issue view

          • Closed

          Suggestion - JRACLOUD-72024 Ability to reorder the Activity tabs (e.g. comments, history)

          • Gathering Interest

          Suggestion - JSDCLOUD-8517 Move the comment box on the new customer portal to the top of the tickets

          • Gathering Interest
          was cloned as

          Suggestion - JSDCLOUD-12565 Ability to change attachment order in the new portal design

          • Gathering Interest
          mentioned in

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          Activity

            People

              d0d1ba410583 Sushant Koshy
              esantos@atlassian.com Eduardo Santos
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              182 Start watching this issue

              Dates

                Created:
                Updated: