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Type: Suggestion
Resolution: Unresolved
Component/s: Customer Portal - Requests
Labels:

UIS:
459
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Problem

In the old portal view, the latest comment was placed in the upper part of the page, so it was easy to find the latest comment with a tag on it. In the new portal design, the latest comment is placed at the end of the page along with the comment box, like it is from inside Jira.

Suggested resolution

Ability to choose which order the comments will have in the portal view.

is duplicated by

JSDCLOUD-507 Comments order

Closed

JSDCLOUD-8541 Option to sort comments in portal by newest to oldest

Closed

JSDCLOUD-8590 Add option to sort comment.

Closed

is related to

JRACLOUD-69548 Configuring the default order of actions to desc. in advanced settings does not reflect in the new issue view

Gathering Interest

relates to

JRACLOUD-73300 Ability to order comment in New Issue View

Closed

JRACLOUD-73076 Ability to reorder comments, issue history, work logs and transition by asc/desc

Closed

JRACLOUD-73783 Ability to change comment order (newest at top VS newest at bottom) in the new issue view

Closed

JRACLOUD-70144 Ability to sort activities when using the new issue view

Closed

JRACLOUD-72024 Ability to reorder the Activity tabs (e.g. comments, history)

Gathering Interest

JSDCLOUD-8517 Move the comment box on the new customer portal to the top of the tickets

Gathering Interest

was cloned as

JSDCLOUD-12565 Ability to change attachment order in the new portal design

Gathering Interest

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(5 relates to, 1 was cloned as, 6 mentioned in)

Assignee:: Sushant Koshy

Reporter:: Eduardo Santos

Votes:: 376 Vote for this issue

Watchers:: 200 Start watching this issue

Created:: 27/Sep/2019 2:16 PM

Updated:: 21 hours ago

Details

Description

Problem

Suggested resolution

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