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  1. Jira Service Management Cloud
  2. JSDCLOUD-8517

Move the comment box on the new customer portal to the top of the tickets

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem

      The new editor on the customer portal is awesome, but it’s placed on the bottom of the page which may not be a good experience for customers that has tickets with a lot of comments.

      Suggested resolution

      Put the comment box back to the top of the tickets.

            d0d1ba410583 Sushant Koshy
            adaluz Angélica Luz
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              Created:
              Updated: