[JSDCLOUD-8517] Move the comment box on the new customer portal to the top of the tickets - Create and track feature requests for Atlassian products.

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Details

Type: Suggestion
Status: Gathering Interest (View Workflow)
Resolution: Unresolved
Component/s: Customer Portal - Requests
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Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

Problem

The new editor on the customer portal is awesome, but it’s placed on the bottom of the page which may not be a good experience for customers that has tickets with a lot of comments.

Suggested resolution

Put the comment box back to the top of the tickets.

Attachments

Issue Links

is related to

JSDCLOUD-8484 Ability to change comment order in the new portal design

Gathering Interest

mentioned in: Page Loading...; Page Loading...; Page Loading...

Activity

People

Assignee:: Sushant Koshy

Reporter:: Angélica Luz

Votes:: 47 Vote for this issue

Watchers:: 30 Start watching this issue

Dates

Created:: 09/Oct/2019 8:28 PM

Updated:: 30/Jul/2021 10:57 AM