Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1637

As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification

    XMLWordPrintable

Details

    • 14
    • 5

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Desription

      To allow Service Desk Admin to customize the text / custom fields / links in the Public Sign-up Page/Email Form.
      Different companies have different preference over what information is needed from the customer
      A certain subset of users will inadvertently glance over the details and when/if that happens, there is no way to proactively prevent them from clicking the wrong link (restart sign up vs continue sign up).

      Sample Email

      "Almost done!

Follow the link below to finish signing up to Test Service Desk. For security, don't share this link with anyone."

      Suggested Solution

      Allow customization of this email, just like how the invitation email can be customized.

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-8067 Allow customization of the complete signup email for customers

          • Closed

          Suggestion - JSDCLOUD-8616 Customize customer Sign up notification

          • Closed

          Suggestion - JSDCLOUD-8842 Allow customisation of the notification email received during self signup on the customer portal

          • Closed
          is related to

          Suggestion - JSDCLOUD-5859 Send localized signup confirmation email

          • Gathering Interest

          Suggestion - JSDCLOUD-9887 Allow customization of footer of "Customer invite" email

          • Gathering Interest

          Suggestion - JSDSERVER-1637 As an SD Admin, I want the ability to customize the Public Sign-up Form / Page

          • Gathering Interest
          mentioned in

          Page Loading...

          Page Loading...

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              jworley Jason Worley (Inactive)
              Votes:
              37 Vote for this issue
              Watchers:
              24 Start watching this issue

              Dates

                Created:
                Updated: