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  1. Jira Service Management Cloud
  2. JSDCLOUD-8067

Allow customization of the complete signup email for customers

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-1637 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Bhaargavi Natarajan
      Jira Service Management Cloud team

      Problem Definition

      When self-signup is enabled for Jira service desk, customers can sign up through the following link:


      • They will receive a complete signup email. This email cannot be customized.

      Suggested Solution

      Allow customization of this email, just like how the invitation email can be customized.

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            Unassigned Unassigned
            enasef Eithar N. (Inactive)
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              Created:
              Updated:
              Resolved: