As an Admin I would like to force users to only use the Customer Portal to create issues

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    • Type: Suggestion
    • Resolution: Fixed
    • None
    • Component/s: None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally. Please enhance the product to provide a configurable option to force users to create issues through Customer Portal.

            Assignee:
            Unassigned
            Reporter:
            Dave C
            Votes:
            52 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved: