As an Admin I would like to force users to only use the Customer Portal to create issues

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    • Type: Suggestion
    • Resolution: Fixed
    • None
    • Component/s: None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally. Please enhance the product to provide a configurable option to force users to create issues through Customer Portal.

              Assignee:
              Unassigned
              Reporter:
              Dave C
              Votes:
              52 Vote for this issue
              Watchers:
              42 Start watching this issue

                Created:
                Updated:
                Resolved: