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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-36

As an Admin I would like to force users to only use the Customer Portal to create issues

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally. Please enhance the product to provide a configurable option to force users to create issues through Customer Portal.

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              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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