Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-36

As an Admin I would like to force users to only use the Customer Portal to create issues

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally. Please enhance the product to provide a configurable option to force users to create issues through Customer Portal.

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
              Votes:
              52 Vote for this issue
              Watchers:
              41 Start watching this issue

                Created:
                Updated:
                Resolved: