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  1. Jira Service Management Cloud
  2. JSDCLOUD-36

As an Admin I would like to force users to only use the Customer Portal to create issues

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally. Please enhance the product to provide a configurable option to force users to create issues through Customer Portal.

            Unassigned Unassigned
            dcurrie@atlassian.com Dave C
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