Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 4.6.0
Component/s: Queues
Labels:
- affects-cloud
- eexp-agents

UIS:
244
Support reference count:
5
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

For users with large Service Desk Queues, the ability to sort the queue on the fly by clicking a column header (as in the Issue Navigator List View) would be extremely beneficial.

Attachments

Issue Links

duplicates

JSDSERVER-2507 Sort list of issues by clicking on the column on Service Desk

Closed

is duplicated by

JSDSERVER-562 Option in queues to "order by" any column with a single click

Closed

JSDSERVER-664 Ability to for users to sort fields or filter on fields

Closed

JSDSERVER-2190 As an Agent, I want to be able to change the sorting of issues of the queues I work on

Closed

JSDSERVER-2500 Ability to sort issues by clicking the column name

Closed

is related to

JSDSERVER-4586 Change column order in Customer Portal

Closed

relates to

JSDCLOUD-298 Allow users to sort Queues on the fly

Closed

SLR-312 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 2 relates to, 6 mentioned in)

Activity

People

Assignee:: Mandeep Singh

Reporter:: Erik Berg

Votes:: 516 Vote for this issue

Watchers:: 242 Start watching this issue

Dates

Created:: 07/Feb/2014 4:31 PM

Updated:: 04/Mar/2021 3:58 AM

Resolved:: 04/Mar/2021 3:58 AM