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  1. Jira Cloud
  2. JRACLOUD-79285

Turning the Product recommendations OFF has no effect

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    Description

      Issue Summary

      From the System Settings, despite the Product Recommendation turned OFF it still shows the app recommendations to the users. 

      Steps to Reproduce

      1. Jira Settings > System > General Configuration
      2. The Product Recommendation is OFF with no way to edit it.

      Expected Results

      The new apps should stop getting recommended under "RECOMMENDED FOR YOUR TEAM" section of the Apps menu item dropdown. 

      Actual Results

      The apps are still being recommended under "RECOMMENDED FOR YOUR TEAM" section of the Apps menu item dropdown. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Turning off the Product recommendation from the link https://admin.atlassian.com/s/<site-id>/billing/addapplication?requestproductoptout=false also does not work.

       

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              c8de85913909 Alexander Edholm
              53a60e6b1e4c Geethanjali R
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              Dates

                Created:
                Updated: