Uploaded image for project: 'Jira Server and Data Center'
  1. Jira Server and Data Center
  2. JRASERVER-7266

Create an Email Template Editor in the UI to Replace Editing Velocity Templates

    XMLWordPrintable

    Details

    • UIS:
      3,730
    • Support reference count:
      188
    • Feedback Policy:
      We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.
    • Current Status:
      Hide
      Atlassian Update – 15 October 2018

      Hi everyone,

      Thank you for all your votes and feedback. In the past few months, we have been doing research regarding the email templates editor. We understand that the current workaround creates extra upgrade pain and that modifying email templates isn't easy. We will be addressing these pain points in this project.

      We plan to implement this feature in Jira Software and Core in the near future. Other than that, we would like to clarify is that this project is for Jira Server only. For Jira Cloud, please comment on the issue at JRACLOUD-7266.

      We'll update this suggestion when we start implementing the email templates editor.

      Kind regards,
      Katarzyna Derenda
      Product manager, Jira Server

      Show
      Atlassian Update – 15 October 2018 Hi everyone, Thank you for all your votes and feedback. In the past few months, we have been doing research regarding the email templates editor. We understand that the current workaround creates extra upgrade pain and that modifying email templates isn't easy. We will be addressing these pain points in this project. We plan to implement this feature in Jira Software and Core in the near future. Other than that, we would like to clarify is that this project is for Jira Server only. For Jira Cloud, please comment on the issue at JRACLOUD-7266 . We'll update this suggestion when we start implementing the email templates editor. Kind regards, Katarzyna Derenda Product manager, Jira Server

      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Original request description:

      As a JIRA administrator I want to make sure that the notifications sent from JIRA are actionable and reflect the recipients' expectation related to the content and format. I can change current JIRA email format by manual editing of velocity files, but that is not an efficient way of doing so, and it is not supported for Cloud instances of JIRA.

      What I need is an email template editor in JIRA's web-interface so that users can create customised email templates that are used for notifications and subscriptions.
      It would also be ideal to have the ability to create and manage multiple email templates which could be then assigned to the relevant filter subscription or notification.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              ben@atlassian.com Benjamin Naftzger [Atlassian]
              Votes:
              2200 Vote for this issue
              Watchers:
              867 Start watching this issue

                Dates

                Created:
                Updated: