[JSDSERVER-284] As an Admin I want to be able to customise the Service Desk mail templates through the GUI

Type: Suggestion
Resolution: Duplicate
Fix Version/s: None
Component/s: None
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Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Similar to ~~JRA-7266~~, it would be great to allow customisation of email notifications through the GUI.

relates to

JRASERVER-7266 Create an Email Template Editor in the UI to Replace Editing Velocity Templates

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JSDCLOUD-284 As an Admin I want to be able to customise the Service Desk mail templates through the GUI

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Andreas Kordwig added a comment - 29/Jul/2015 6:45 PM - edited

This is anything but definatelly not done unfortunatelly. See ~~JSD-218~~ and related others...

Andreas Kordwig added a comment - 29/Jul/2015 6:45 PM - edited This is anything but definatelly not done unfortunatelly. See JSD-218 and related others...

Assignee:: Unassigned

Reporter:: Dave C

Votes:: 2 Vote for this issue

Watchers:: 5 Start watching this issue

Created:: 30/Jan/2014 6:31 AM

Updated:: 19/Sep/2019 5:56 AM

Resolved:: 04/Feb/2014 6:12 AM

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Collapse comment: Andreas Kordwig added a comment - 29/Jul/2015 6:45 PM, Edited by Andreas Kordwig - 29/Jul/2015 6:45 PM

Expand comment: Andreas Kordwig added a comment - 29/Jul/2015 6:45 PM, Edited by Andreas Kordwig - 29/Jul/2015 6:45 PM

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