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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-284

As an Admin I want to be able to customise the Service Desk mail templates through the GUI

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    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Similar to JRA-7266, it would be great to allow customisation of email notifications through the GUI.

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          relates to

          Suggestion - JRASERVER-7266 Create an Email Template Editor in the UI to Replace Editing Velocity Templates

          • Closed

          Suggestion - JSDCLOUD-284 As an Admin I want to be able to customise the Service Desk mail templates through the GUI

          • Closed

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              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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